From remote work to hybrid work: five ways to ensure seamless crossover
Double the digital infrastructure and IT security
An increasingly distributed and digital workforce exposes organizations to an increasing volume, speed and variety of vulnerabilities. It is imperative that information technology (IT) organizations continually assess their ability to secure, monitor, track and isolate sensitive organizational data and assets across gateways. This requires investments in multi-layered security solutions that enable end-to-end protection while providing a complete view of network traffic and unauthorized network intrusions before it’s too late.
Use data to make decisions
If you can’t manage by walking around, you have to manage by data. In distributed work environments, organizations must harness the full potential of data analytics to make informed decisions. It involves going beyond data aggregation to data translation and ultimately real-time predictive decision making. A good place to start might be to establish a robust data governance framework and invest in workshops and tools that provide a unified view of data movements. This framework must move beyond organizational silos and bring together data from disparate sources. Data-driven decision making also involves instilling a culture of data mastery and, therefore, data fluidity.
Unify engagement and experience in the virtuo-physical environment
“Experience” has become the motto of the ever-active new normal. This requires investments in tools, technologies and skills that combine scale efficiency with a hybrid presence. Unified platforms for IT workflows to run seamlessly and teams to collaborate effectively will be center stage. This, supported by a culture of creative thinking, collaboration, goal orientation and continuous learning, will help improve results when employees teleport in physical and virtual environments. At the same time, organizations will need to find creative ways to manage the changing dynamics of customer engagement and sentiment management in real time.
Institutionalize lifelong learning and development
The ability to quickly acquire and apply new ideas and knowledge is what sets businesses apart. Retraining as a means of professional growth should be made inclusive and easily accessible to employees. This will impose a learning strategy based on a reciprocal commitment between the company and its employees. Specialized skills required by virtual work and
Improve strategies for recruiting, training and retaining talent
While the hybrid model paves the way for a larger and more diverse talent pool, it also presents new challenges for employee engagement. Hiring will require organizations to explore innovative methods along the talent acquisition chain, from talent identification to onboarding.
Organizations that remain agile and adapt well not only to the new normal, but also to the changing interaction of their stakeholders within this new normal, will pave the way for getting the most out of hybrid work models. Providing the right experience will be more critical than ever.
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